Thursday, 14 May 2026
NiCE (Nasdaq: NICE) NiCE announced a strategic partnership with Konecta, a global leader in customer experience (CX) and digital services, to accelerate the deployment of next-generation, AI-powered solutions across global markets. At the core of this partnership is NiCE’s CX AI platform, CXone, recognized as a leading Contact Center as a Service (CCaaS) solution, along with NiCE
Avaya, a global leader in enterprise software solutions, announced that avatarin Inc., a Tokyo-based startup spun off from ANA Holdings Inc. that focuses on developing AI and robotics, selected Avaya Infinity® to modernize its communications ecosystem. This unique customer experience application seamlessly orchestrates AI-powered social robots with chat and phone. Leveraging Avaya’s
AirOps, the leading growth platform for AI search, announced Quill, an AI agent lead that acts as an extension of the marketing team. Quill monitors, creates, refreshes, and optimizes content so brands increase visibility in AI Search. Customers like Parallel and Asana are already seeing a significant increase in AI search citations, as high as 165%, and competitive share of vo
Cofense, the leading provider of intelligence-driven post-perimeter phishing defense, announced new advancements to its Phishing Defense Platform to deliver a faster, smarter approach to stop phishing attacks powered by AI. The advancements include new AI-driven phishing detection capabilities, enhanced triage automation, and AI-assisted training campaign building for improved protection through t
Brightseed, Inc., a bio- and AI-native powered innovation platform for life science teams, announced the launch of Hummingbird™, a new agentic AI product designed to help teams turn biological discovery into higher-confidence development decisions and commercially viable product opportunities. Brightseed introduces Hummingbird, an agentic AI product designed to help life science tea
Global Payments Inc. (NYSE: GPN), a leading payment technology and software company that powers commerce for businesses of all sizes worldwide, announced an AI-first Genius™ handheld designed for both the physical demands of frontline environments and AI advances that are transforming how businesses run. Sleek and rugged, the ultra-thin handheld slips easily into standard aprons and poc
UL Solutions Inc. (NYSE: ULS), a global leader in applied safety science, announced the launch of an AI-powered ULTRUS UL 360 software capability designed to help organizations calculate product carbon footprints and improve the quality of supplier emissions data used in carbon accounting and reporting. “Companies are being asked for product-level carbon information more often, and Scope 3
AdMax Local (AML), a leading digital marketing partner for SMBs, franchises, and multi-location businesses, announced the next evolution of its proprietary Franchise Management Portal (FMP): AI Insights, a new capability delivering automated channel audits, campaign diagnostics, and data-driven recommendations within the platform franchise partners rely on daily. The FMP was built to solve a pers
Smokeball, the leading cloud-based practice management platform for small to mid-size law firms, announced a major evolution of its integrated legal AI. Smokeball's AI matter-assistant, Archie AI, is delivering unparalleled efficiency gains through its agentic reasoning built directly into legal professionals' daily work and matters. Archie is embedded directly into where legal work happens&mdash
Transfix, a leading transportation management system (TMS) provider for freight brokers and 3PLs, launched a new AI-powered shipment troubleshooting capability that compresses shipment investigations from 15 to 30 minutes of manual work into roughly 30 seconds of self-service review. The capability is now available across the Transfix TMS. The new tool gives brokerage support and operations teams
Nucleus Biologics, a leading provider of custom cell culture solutions and manufacturing technologies for advanced therapies, announced the launch of NB-Lux™ AI, a next-generation digital ecosystem designed to streamline media and buffer manufacturing and management. NB-Lux™, launched in 2020, was the first cloud-based ordering portal. NB-Lux™ AI builds upon that foundation
Push Security, the most powerful AI-native security tool in the browser, announced a major evolution of its platform, introducing an AI-native, agentic approach to threat hunting and detection engineering within its Secure Enterprise Browser extension. This new capability positions Push at the forefront of the emerging Secure Enterprise Browser (SEB) category, delivering faster, more accurate dete
Vestmark, Inc., a leading provider of wealth management technology and services, announced Vestmark Pulse, the first-of-its-kind AI intelligence solution that enables wealth managers to have 24/7 insight into their clients’ portfolios. Pulse works continuously in the background, monitoring portfolio positions, SEC filings, market news and events, and client CRM data to identify when attenti
Kainam, the AI-native Augmented Performance Management platform, announced the launch of Mirador, a breakthrough AI-powered application builder designed to help organizations transform industry expertise into fully functional business applications—without the need for specialized data engineering or data science teams. As organizations accelerate adoption of artificial intelligence, da
Circle Internet Group, Inc. announced the launch of Circle Agent Stack, a new set of services and tools designed for the agentic economy, including products that help enable agents as autonomous economic actors. Initial products in Circle Agent Stack include Circle CLI (Command Line Interface), Agent Wallets, Agent Marketplace, and Nanopayments powered by Circle Gateway. Togeth
In a strategic move coinciding with Food Allergy Awareness Week, SnackSafe has introduced SnackPro®. The new platform leverages proprietary AI technology to provide a critical safety net for households managing severe allergies, transforming how families vet ingredients and assess risks during daily meal preparation. Created by a father whose daughter experienced multiple life-threatening all
Rialtic, a cloud-based enterprise platform for healthcare payment accuracy, and Exponential AI, a leader in real-time healthcare AI decision intelligence, announced a definitive agreement to merge the two organizations, bringing together two of the industry’s most consequential innovators in agentic learning and claims intelligence. This strategic move creates a unified platform designed to
Semify, a leading white-label digital marketing platform, announced the launch of its AIO service, an AI Optimization service designed to help marketing agencies deliver comprehensive digital visibility to their clients. Semify’s AIO offering is backed by rigorous testing, a highly skilled team working in a scalable workflow, and measurement software (powered by Dragon Metrics) across four m
ImageKit, an AI-powered digital asset management and media delivery platform, announced the launch of DAM Agent, a native AI assistant built on top of the ImageKit DAM. Available currently to all ImageKit users at no additional cost, the DAM Agent brings a conversational interface to complex digital asset management workflows, helping teams execute multi-step operations across asset discover
As artificial intelligence adoption accelerates across supply chain and logistics operations, many companies are discovering that automation alone is not delivering the expected business impact. According to Alfonso Quijano, the problem is not the technology itself—but how organizations deploy it. In this AI Reporter America Q&A, Quijano explains why operational context, workflow inte
Vigil Protocol launched its AI-powered family financial orchestration platform, built for couples with household assets of $1 million to $30 million. The platform maps accounts, documents, professionals, instructions, and beneficiaries into one authoritative household system, audits it for gaps and conflicts, monitors it for changes, and activates it when the household needs to act. "Most affluen
Burke, Inc., a global data-driven insights consultancy, and BrandRank.AI, an AI-driven brand analytics platform, announced a strategic partnership to help brands compete in a marketplace increasingly shaped by artificial intelligence. As AI transforms how consumers discover, evaluate, and choose brands, the partnership combines Burke's deep understanding of consumer behavior with BrandRank.A
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