Neon One, the nonprofit relationship management platform, announced the AI Xchange, a free resource hub designed to help nonprofit professionals better understand AI, where it can have the most impact, and how to use it safely in their day-to-day work.

"Nonprofit professionals aren't asking for another vendor telling them to automate everything," said Keith Reed, CEO of Neon One. "Most of the AI advice out there assumes you have unlimited time to experiment and nothing at stake if you get it wrong. We built the AI Xchange around a different assumption: your time is scarce, and your donor relationships aren't something to test on. It's specific about the type of work AI can support right now, and just as specific about where people need to stay closely involved."

The launch comes as everyone becomes more familiar with AI, but sector thought leaders span a range of acceptance for both nonprofit staff and donors. To provide supporter-centric guidance, Neon One commissioned an anonymous survey of 2,000 donors to learn what they think about nonprofits' use of AI.

Nearly nine in 10 respondents approve of nonprofits using AI in some capacity, and most reported using AI themselves. At the same time, 72% said they want a person involved in their communications with the organizations they support, a reminder that efficiency shouldn’t be achieved at the expense of personal connection.

The AI Xchange is designed to help nonprofits meet that donor expectation.

What’s inside the AI Xchange:

• AI Readiness and Safety Assessment: A self-scoring assessment to help nonprofits understand their AI readiness and identify potential risks.
• Practical policies and checklists: An AI governance policy template and content validation checklist to help teams establish guidelines and review AI-generated work.
• Templates and prompts: Downloadable templates and copy-and-paste prompts for common nonprofit tasks, from donor communications to meeting notes.
• Ongoing education: Sessions focused on practical topics such as AI readiness, donor data safety, and using AI without losing an organization’s voice.

All of the AI Xchange resources are free and available without registration. New tools, research, and educational sessions will be added regularly to evolve with what nonprofit teams need most.