At its annual Trip.Biz Transform 2025 conference in Singapore, Trip.Biz—the business travel management arm of Trip.com Group—unveiled Trip.Biz ONE, an all-in-one platform aimed at reshaping how organizations manage corporate travel. The solution was developed to address persistent challenges such as off-platform booking leakages, budget overruns, policy non-compliance, and inefficient reconciliation workflows. By streamlining the entire travel experience, Trip.Biz ONE offered a more seamless, compliant, and cost-effective approach to business travel management.

"Companies need to redefine expectations on how business travel can support revenue growth amidst ongoing trade policy uncertainty and economic risks, and this has shifted from cost management to one that is smarter, safer and more sustainable," said Tao Song, Chief Executive Officer, Trip.Biz. "With Trip.Biz ONE, we are bringing together three critical pillars – People & Service, Technology & Inventory and Sustainability – into a single, intelligent platform that empowers companies to deliver greater efficiency, stronger compliance and a better travel experience for every business traveller."

Travel Management Made More Efficient for Companies with Trip.Biz ONE

With the launch of Trip.Biz ONE, Trip.Biz is able to directly address major pain points affecting business travel management, including cost control, policy enforcement, limited customer support and inefficient reconciliation. By integrating booking, policy compliance, workflow automation and AI-driven business intelligence features with real-time desktop-to-mobile synchronisation, Trip.Biz ONE is able to streamline the business travel management process to empower companies with a better travel return on investment (ROI) and peace-of-mind.

Key capabilities of Trip.Biz ONE include:

• Consolidated Bookings & Policy Management

• • Single platform for multiple travel services including flights, hotels, airport transfers, ride-hailing, and car rentals with automated approval workflows
  • Extensive booking selections through numerous inventory sources, including corporate negotiated rates
  • Real-time policy compliance monitoring and enforcement

• Advanced Technology Integration

• • AI-driven business intelligence via the Trip.Biz AI Chatbot, providing smart and flexible recommendations, real-time traveller support for enhanced traveller experiences
  • Rapidly customisable configurations via in-house IT based on travel teams' needs
  • Comprehensive duty-of-care capabilities with dedicated traveller support

• Strategic Business Intelligence:

• • Consolidated reporting insights and analytics
  • Improved ROI through data-driven decision-making

Strengthening Marketing Leadership in Southeast Asia, with Global Expansion

In addition to the launch of Trip.Biz ONE, Trip.Biz is strengthening its market leadership in Southeast Asia while extending global coverage through partnerships. The company's latest inked cooperation agreements are with Saudia Airlines, Pan Pacific Hotels Group and Constellation Travels in the Philippines to enhance its inventory offerings and local market penetration.

The platform's digital-first architecture supports both traditional business travel and emerging bleisure trends, providing comprehensive solutions that adapt to changing workforce expectations. This approach positions Trip.Biz as a transformative force in redefining industry standards.

By adding predictive insights, and enhancing its ecosystem beyond booking selections through its partners and the strategic value of the Trip.com Group, Trip.Biz is well-positioned to be the strategic business travel partner that empowers companies to travel smarter, safer and more sustainably now and into the future.