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WebMD Ignite, the leading full-service growth partner for organizations in the healthcare industry, announced the launch of Ignite Pulse™, a precision intelligence and activation solution purpose-built to help healthcare marketers succeed in an era of AI disruption and constrained budgets. Leveraging modern performance metrics such as response curves and persuadable-lift analysis, marketers move beyond traditional ROI to guide smarter marketing investments and optimize every dollar.
Search engine AI Overviews (AIOs) dominate health-related queries, driving down click-through rates and negatively impacting traditional search and media strategies. At the same time, reimbursement pressures and policy shifts continue to drain health system revenue, forcing marketers to do more with less. Ignite Pulse provides an integrated, data-driven approach designed to help health systems target smarter, move faster and prove value across the entire patient and healthcare provider (HCP) journey.
"Healthcare marketing is facing a perfect storm of AI disruption, budget scrutiny and rising expectations from patients and providers," said Ann Bilyew, EVP, Health and President, Healthcare Solutions Group at WebMD Ignite. "With Ignite Pulse, we give health systems predictive intelligence, creative precision and turnkey execution together with the largest clinical-grade content corpus in the world to reach the right audiences and demonstrate measurable impact – all within the guardrails of a client's HIPAA and privacy requirements and patient trust."
Purpose-built for healthcare growth
Ignite Pulse combines de-identified condition, conversion, demographic, and health interest data to build predictive segments that reach consumers and HCPs with clinically grounded, performance-optimized campaigns. Key components include:
Pulse also provides turnkey activation, performance tracking, and AI-driven optimizations. Health systems can launch full funnel, omnichannel campaigns across both consumer and HCP audiences, with award-winning creative backed by WebMD's clinical credibility and optimized to drive conversions. Additionally, every campaign is continuously benchmarked against audience quality standards, supported with predictive impact analysis and tied directly to ROI and referral outcomes, ensuring that engagement efforts not only reach the right people but also deliver measurable business value.
Built for speed, trust and outcomes
Engineered specifically for health system workflows, Ignite Pulse can work with your HIPAA and Privacy requirements. By processing data in a secure clean room with rigorous privacy controls, it transforms de-identified claims and conversion insights into predictive patterns that drive growth. This enables marketers to confidently launch campaigns faster, prove effectiveness sooner and build trust with patients and clinicians alike.
Early Ignite Pulse adopters are seeing measurable improvements in appointment conversions, service-line growth and ROI. Campaigns powered by Ignite Pulse demonstrate 15% higher spend efficiency compared to third-party segments and up to 25% more relevance through claims-verified condition targeting.
Meeting industry needs
The launch of Pulse reflects WebMD Ignite's broader mission to help health systems address systemic challenges, including declining reimbursement, workforce shortages and the rising cost of digital engagement. Research suggests that AIOs now appear in 84% of healthcare-related searches, a number that's grown by 20% in just a few months, which is decimating clickthrough rates for online search. At the same time, 56% of digital marketing budgets still go to paid search, underscoring the urgency for marketers to diversify media strategies and invest in precision targeting. Pulse helps health systems not only preserve visibility in an AI-first search environment but also stretch marketing budgets further while demonstrating accountable growth.
WebMD Ignite is the only full-service growth partner built exclusively for healthcare, combining managed services, a data and audience library, and a marketing technology platform all in one. By uniting proprietary healthcare data, advanced martech capabilities, creative and strategic expertise, and the industry's most comprehensive and trusted clinically validated health content, WebMD Ignite delivers everything a healthcare provider needs under one roof.
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