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Gong, the Revenue AI company, announced it is working with Ironclad, a contract lifecycle management (CLM) platform, to help the company deliver greater efficiencies, insights, pipeline visibility, and processes. Using Gong, Ironclad's revenue teams have saved more than 10,000 hours and increased NDR.
Amid a period of rapid growth—which saw its customer account sales team double in size—Ironclad's renewals process was becoming increasingly complex across its entire go-to-market organization. This caused longer renewal cycles, onboarding, and difficulty accessing customer insights. To streamline the process and ultimately drive greater Net Dollar Revenue (NDR), the company expanded its use of Gong to act as a strategic partner for the entire revenue organization and unify go-to-market teams through AI-driven insights, automation, and deep data integration.
Gong allows Ironclad to connect data across its tech stack, offering a unified view of pipeline health, customer engagement, and forecasting inputs. It also supports Ironclad's efforts to reinforce best practices and track adoption across teams including BDRs, SDRs, AEs, CAEs, and CS professionals. Ironclad selected Gong over other platforms for its market-leading AI features, extensive integrations, and Gong's focus on innovation, such as the deal-level forecasting capabilities and upcoming features.
"Being an AI-forward company, we knew we needed an AI-forward partner to bolster our sales and revenue retention programs here at Ironclad. Gaining better visibility into our customers' sentiment and status is critical to sustaining our growth, as is removing inefficiencies our sellers faced to enable them to close deals faster," said Dallas Stonhaus, Chief Sales Officer, Ironclad. "Implementing Gong has been key to giving our teams the speed, understanding, and efficiencies they need to drive toward our ambitious business objectives. We see it as a strategic platform that can continue to move us forward and gain a competitive edge through AI-powered insights and capabilities."
Since implementing Gong, Ironclad has seen results across its revenue organization, including:
"Ironclad shows how AI can turn revenue teams from reactive to proactive and improve their results in the process," said Emily He, Chief Marketing Officer, Gong. "By embedding Gong not just as a tool, but as a core part of how they operate, Ironclad is driving renewals, refining coaching, and building competitive advantage."
As Ironclad scales, Gong will continue to power critical insights that inform product strategy, customer engagement, and go-to-market efficiency.
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