Flair Airlines and Netcore Cloud Launched Strategic Collaboration to Shape AI-Driven Aviation Engagement

Flair Airlines and Netcore Cloud Launched Strategic Collaboration to Shape AI-Driven Aviation Engagement

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Netcore Cloud, a global leader in Agentic Marketing, announced a strategic partnership with Flair Airlines, Canada's leading independent ultra-low-cost carrier, to enhance customer engagement through a personalized, AI-powered digital experience platform.

Flair Airlines was seeking a partner with deep domain expertise in aviation - one capable of elevating the customer journey while establishing a scalable, future-ready AI roadmap. Netcore Cloud was selected for its strong alignment with Flair's business objectives, proven success in driving digital transformation for global airlines, and shared vision for delivering meaningful customer experiences at scale.

Key pillars of Netcore's solution included:

  • AI-driven personalization: Delivering relevant, contextual engagement across all digital touchpoints.
  • Omnichannel automation: Enabling seamless communication throughout the traveler's journey - from booking to post-flight.
  • Advanced analytics and insights: Equipping Flair's marketing teams with data-driven intelligence to optimize customer interactions and boost campaign performance.

"Flair embarked on a transformation from being a no-frills carrier to becoming a meaningful part of every customer's travel experience," said Kalpit Jain, Group CEO, Netcore Cloud. "Our role extended beyond technology - we helped embed a culture of AI-driven personalization that fuels ancillary revenue growth and strengthens long-term customer loyalty."

This collaboration reinforces Flair Airlines' ongoing commitment to delivering innovative, friction-free digital experiences, further cementing its position as a leader in affordable, customer-centric air travel.