TigerConnect, the leader in clinical communication and collaboration solutions, announced an expansion of its platform with new scheduling capabilities designed to modernize and automate critical hospital workflows across staffing, coordination, and care delivery.

The launch of TigerConnect Scheduling includes new AI-powered automation that transforms how hospitals build, manage, and interact with clinical schedules in real time. The release also introduces enhancements to TigerConnect Smart Room, including a new touch-enabled digital whiteboard that enables care teams, patients, and families to collaborate directly from the patient room. Together, these capabilities bring intelligent automation directly into the workflows clinicians and operational teams rely on every day.

“Healthcare organizations are under enormous pressure to improve operational efficiency while supporting the clinicians delivering care every day,” said Dr. Peter Stetson, Chief Medical Informatics Officer at TigerConnect. “Scheduling is foundational to that experience. Manual, fragmented scheduling creates unnecessary burdens for clinicians and staff that can ultimately impact patient care. By automating scheduling with AI and easing access to schedule details, we can help reduce burnout and allow clinicians to focus on what matters most: caring for patients.”

AI-Powered Scheduling Improves Workforce Visibility and Coverage

TigerConnect Scheduling enables hospitals to generate staff and clinician schedules in minutes, not hours. Using pre-built templates, configurable assignment logic, and automated updates, the AI Scheduling Engine helps ensure balanced coverage across departments and shifts while reducing the administrative burden on clinical and operational teams by up to 25% and helping minimize staffing gaps that contribute to downstream delays.

"Effective workforce communication and coordination are essential to delivering high-quality care and supporting the clinicians who provide it every day,” said Dr. Ajay Kumar, Chief Clinical Officer at Hartford HealthCare. “As healthcare becomes increasingly complex, we continue to evaluate technologies and tools that can help streamline operations, improve communication, and reduce administrative burden. Solutions such as scheduling platforms are part of a broader effort to create a more connected, efficient care environment that allows Hartford HealthCare focus on what matters most — caring for patients.”

TigerConnect Scheduling features:

• AI-automated schedule creation using templates and configurable rules to build optimized schedules in minutes
• Real-time, AI-generated gap detection that identifies coverage risks and recommends actions
• Intelligent assignment logic to balance on-call rotations, PTO, and shift distribution
• Mobile-first, conversational workflows that allow clinicians to request swaps, update availability, and receive proactive notifications
• Integrated visibility across EHRs, calendars, and communication tools, creating a single source of truth
• Connected operational workflows that eliminate manual handoffs across systems

These capabilities are already delivering measurable operational efficiencies for healthcare organizations using TigerConnect Scheduling.

"Implementing TigerConnect Scheduling went well, and the solution saved me approximately 5–6 hours during the 16-week scheduling process,” said James Brooks, CRNA, Lake Charles Anesthesiology. “We're looking forward to continuing to use the engine and leveraging additional capabilities and time savings as we move forward."